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Helping Build a Safer Disability Workforce

Victorian Disability Worker Commission

Overview

The Victorian Disability Worker Commission’s (VDWC) is encouraging disability workers to show their commitment to a stronger, safer disability workforce by becoming registered disability workers.

Ethnolink worked with the VDWC to translate their resources into 8 languages to enhance accessibility to in-language information for Victoria’s multicultural disability workers.

Challenge

Ethnolink has found over our years of experience that certain topics can be more difficult to translate. These topics can include mental health, sexual health, LGBT rights, religion, etc. And this also includes disability, where inappropriate or outdated terminology can result in disrespectful communications to the target audience.

Additionally, the VDWC expressed concern over the dissemination strategy for their resources to culturally and linguistically diverse communities. This is an area that we have commonly observed challenges in as community engagement often requires a tailored and grassroots approach to be effective.

Solution

Ethnolink engaged NAATI certified translators and independent checkers for each language. Independent checking is part of our Professional Package, and it is highly recommended as our standard service package as it provides professional translation and a high standard of quality assurance.

During the translation process, our translators and independent checkers worked in close collaboration to produce culturally and linguistically appropriate translations that were respectful to the target audience.

To address the VDWC’s challenge with resource distribution, Ethnolink also proposed a distribution plan to our network, which includes key industry and community stakeholders.

Services:

  • Translations
  • Media & Engagement

Audiences:

  • Multicultural

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