Raising awareness to help Victorians manage their energy cost was the primary concern of this project. Therefore, CPRC were looking to work with a language provider that would engage community leaders to ensure that any translated content produced would be engaging and appropriate for the audience. Due to the large scope of the project, they also needed a team of experienced professionals who are well versed in multilingual video production.

After organising a video conference between community leaders and our NAATI certified translators, Ethnolink proceeded with the translation of fact sheets, as well as the production of animated explainer videos in Arabic and Vietnamese. This involved the translation of SRT files, voice over talent selection and voice over recording. Once all of these steps had been taken, the project management team completed the full implementation of subtitles, translated on-screen text and in-language audio, ensuring that all these components were synced with the timing of the video.