Wilma Albina
Quality ManagerWilma ensures accurate, high-quality translations by collaborating with the Production team and meet client expectation.
Wilma graduated from Foundation University with a Bachelor of Science in Operations Management. She speaks English, Tagalog, and Cebuano, and is known for being approachable and friendly in the workplace.
She has over 11 years of experience in the BPO industry, including 7 years in Quality Assurance and typesetting, and 4 years as a Data Analyst. Currently, she serves as a Quality Manager at Ethnolink, where she is responsible for ensuring data accuracy and maintaining quality standards across language services.
She has strong experience in quality assurance, with a keen interest in continuous improvement and effective communication. She is passionate about maintaining accuracy and efficiency in her work.